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News

TMTL Engine Business Receives Excellence in Infra Equipment 2012-13 Silver Award from Indus Towers Limited

With a portfolio of more than 1,11,819 towers, Indus Towers is the largest telecom tower company in the world,  & TAFE Motors and Tractors Limited (TMTL) has been powering their telecom towers with highly efficient & reliable DG Sets.

On this note, Indus Towers Limited recently conducted their Business Partners meet, where TMTL’s Engine Bbsiness received the “Excellence in Infra-Equipment 2012-13” Silver Award.

In 2011-12, TMTL got multiple awards for service team & dealers for service excellence.

Cheers to TMTL for this recognition!

 

News

TMTL Engine Business Power Generation Division Launches TMTL Care

TMTL (Engine Business – Power Generation Division) has launched TMTL Care for India: 1860-425-8685. This is a single point of contact for silent diesel generator customers seeking information on DG set availability, rating, price, along with any generator related complaints that might need TMTL’s attention.

TMTL shared that providing customers with an easy and official contact point is critical. This number is valid across India, and to provide quick service, a large pan-India network of the company’s best business partners have been trained to enable them to undertake speedy resolution.

This is one of the ongoing series of initiatives that TMTL has been undertaking for the past few years to take customer experience to the next level. Single phone number, manned by trained professionals, is the solution that fits easily into the busy lives of our customers.

Complaints are registered and forwarded to the relevant individual. The complaint is tracked, and the customer is constantly updated by a phone call or SMS, until the complaint is resolved and closure is achieved.

1-860-425-8685 is operational 24 X7 i.e. all days of the week, including Sundays and national holidays.